I'm in financial difficulty and my agreement is due to expire soon, what should I do?

If you've already agreed a payment plan with us and it will still be in force at the end of your agreement, we'll write to you 10 days before your agreement ends to explain the options available to you. If you're not in a payment plan and are unable to make your remaining payments, please contact us on 0333 321 6060 (select option one) to discuss your options.