Vehicle finance commission complaints
The Financial Conduct Authority say some customers may not have been properly informed about commission payments on their vehicle finance.
Get support with commission complaints
WHO WE ARE
An experienced and trusted vehicle finance provider
We offer vehicle finance for new and used cars, light commercial vehicles (LCVs), motorcycles, caravans and motorhomes. Whether your customers are looking for a car to get the kids to school, a van to run their business, or a motorcycle for the weekend, we offer vehicle finance that's right for them. With over 30 years' experience, we’re more than just a finance provider.
WHAT WE DO
We make vehicle finance easy for drivers, riders and dealers
We help you put customers behind the wheel of their dream vehicle, with a finance agreement that's easy to understand and monthly repayments they can afford. We create strong and lasting relationships with our dealer partners. We offer competitive, flexible finance products which help you sell more vehicles.
HOW WE DO IT
We work in partnership with you to help you sell more vehicles, to more customers, more often.
And we're here to support when you need us.
Expertise
With more account managers than any other vehicle finance provider, plus accessible and knowledgeable underwriters, we're here to support you with expert insights and valuable compliance knowledge.
Experience
We’re a leading provider of vehicle finance with over 30 years’ experience. We've gained a wealth of knowledge about dealers, customers, and the finance industry. So we're in the strongest position to stand by you, even during challenging times.
Partnerships
We understand the true value of partnerships and we're committed to working with you for sustainable business growth. We're an actively hands-on vehicle finance provider and stay in touch regularly to offer practical guidance and support.
Every year, we help over 100,000 UK customers pay monthly for their vehicle.
We’re proud of the service we provide to each and every customer. Don’t just take our word for it, check out our industry recognition for the way we help our customers and our dealer partners.
Not driving home for Christmas: EV drivers fear battery range and charging point infrastructure
One in six EV drivers say the range on their vehicle is shorter than they expected and the same number say it’s difficult finding working charging points, that's according to our latest consumer research.17 December 2024 EVs 2 minute read
Close Brothers Motor Finance makes two key appointments
We've made two key appointments as Clare Bradley has been appointed Commercial Director, and Neil Leonard has been appointed Marketing Director.29 November 2024 Appointment 2 minute read
Close Brothers Motor Finance returned to writing new business
We've begun a phased return to the writing of new UK motor finance business.08 November 2024 Motor Finance 2 minute read
Two in five drivers call for cap on insurance premiums ahead of the Autumn Budget
Our latest consumer research found that two in five drivers call for cap on insurance premiums ahead of the Autumn budget.17 October 2024 Consumer research 5 minute read
Close Brothers Motor Finance appoints new Managing Director of Sales
Our latest appointment sees John Cassidy become Managing Director - Sales.09 October 2024 Appointment 2 minute read
Seven in ten car dealers want to see a VAT cut in the Autumn Statement
According to our latest Forecourt Foresight research, which asked dealers to outline the support they need to help their business, almost seven in ten (69%) said they'd like to see a VAT cut.27 September 2024 Forecourt Foresight 2 minute read