Important updates

The Financial Conduct Authority say some customers may not have been properly informed about commission payments on their vehicle finance.

Over the festive period, our opening hours will differ. To find the full list of when we’re available to support you, click the link below:

Register for a Close Online account

It’s simple and fast. You’ll be set up in less than two minutes.

What you'll need

To register for an online account you'll need:

Your agreement number. You can find this on any communication we’ve sent you. It looks like 12-123456.
Your registration key. This was sent to you in your registration letter and it looks like 12345678.

If you can’t find your key or it’s expired, you can ask for a new one by calling 0333 321 6060. Make sure you have your agreement number to hand when you call.

We’ll get it to you in the post within five working days.

If you're having problems registering or logging in to your account, check out our FAQs here.