Vehicle finance discretionary commission complaints
The Financial Conduct Authority says some customers may have been charged too much on their vehicle finance before 2021.
Get support with commission complaintsOur customer-facing digital tools help you connect with customers better so you can sell more vehicles.
Start finance conversations with customers earlier in the buying journey.
Add our finance calculator on your website. Your customers can work out the cost of finance, compare different finance products, and apply for finance online.
Our range of explainer videos help your customer understand the differences between finance products.
Allows you to email finance quotes to customers. Your customer can review the quotes and apply for finance from wherever they choose.
Going to a dealership remains a great way for customers to buy vehicles, but your customer might not always be able to physically visit your forecourt.
Once your customer’s proposal has been approved, you can send the agreement directly to them to review and sign from anywhere, on any device, using our electronic signing solution.
Whether this is on their phone whilst in the dealership, on the sofa at home or even when they're on holiday. Customers will have the flexibility to sign from anywhere they like, making the signing journey quicker, easier and more convenient.
We have a range of solutions that mean you can access our finance products in ways that fit around your business and customer journey.
Showroom, our dealer proposals platform provided by Code weavers, makes managing finance proposals fast, simple and easy. You can go from proposal to payout in minutes.
We understand that you may already use another proposal platform, so it is not compulsory to use Showroom, you can still propose to us through alternative platforms. We can also support iVendi, Autoconvert and Dealtrack proposal platforms.