Vehicle finance discretionary commission complaints
The Financial Conduct Authority says some customers may have been charged too much on their vehicle finance before 2021.
Get support with commission complaintsWe provide a number of customer-facing digital tools to help you connect with customers and ultimately sell more vehicles.
Start finance conversations with customers earlier on in the buying journey.
Our finance calculator can be placed directly onto your website. Your customers can work out the cost of finance, compare different finance products and apply for finance online.
We have a range of helpful explainer videos that your customers can watch to understand the differences between finance products.
Promote the availability of finance by creating tailored representative examples to explain the cost of finance and the buying options available.
Going to a dealership remains a great way for customers to buy vehicles, yet being able to physically visit your forecourt might not always be possible.
Allows you to email finance quotes to customers. The customer can review the quotes and apply for finance from wherever they choose.
Once your customer’s proposal has been approved by us, you can send the agreement directly to them to review and sign from anywhere, using electronic signatures.
We have a range of solutions that enable you to access our finance products in ways that fit around your business and customer journey.
Showroom, our dealer proposals platform provided by Codeweavers, makes managing finance proposals fast, simple and easy. You can go from proposal to payout in minutes.
Use our B2B API service to connect with our systems and underwriters, while continuing to use your own proposal platform.
Our remote signing solution enables your customers to sign their finance agreement remotely. Offering choice, flexibility and convenience, your customer can sign on any device, from wherever they are.
Whether this is on their phone whilst in the dealership, on the sofa at home or even when they're on holiday. Customers will have the flexibility to sign from anywhere they like, making the signing journey quicker, easier and more convenient.