Vehicle finance commission complaints
The Financial Conduct Authority say some customers may not have been properly informed about commission payments on their vehicle finance.
Get support with commission complaintsAccess to our partner hubs seven days a week
Turn to our support teams whenever you need day-to-day help or advice. We have five partner hubs across the UK where sales teams work closely with you to optimise your performance.
You'll have a dedicated account manager
An account manager who'll visit regularly to give guidance and support on any opportunities and challenges. So, whether you're looking for advice on the best stock to purchase or how to submit your FCA returns, they're on hand to help.
Real people, not computers
Our underwriters take the time to get to know you and your business, and work with you to get your customers into their chosen vehicle. We're dedicated to building long-lasting relationships with our dealer partners.
Personalised approach
An individual and personalised approach to your business, alongside one-to-one training and additional products such as stock funding to help your dealership grow.
Our promise
We're here to support you and we're committed to helping your dealership succeed.
Hands-on expertise
Bringing our knowledge of the wider market to our partnership and working closely with you to maximise your potential.
Help your business grow
Your account manager can offer additional funding products that could help you grow your business or develop your forecourt.
Make finance easy
Our remote quote and apply functionality and electronic signing solution makes vehicle finance hassle-free for you and your customers.
Go the extra mile
We don't just use computers to make decisions. Our underwriters leave no stone unturned when reviewing your customers’ circumstances to help you get them behind the wheel.
Give you peace of mind
We're 'can-do' people and genuinely passionate about getting to know you and your business goals.
Compliance support
We know that becoming FCA authorised can sometimes be a complex and daunting task, which is why we’re here to help you on this journey. We can offer guidance on:
- FCA applications
- RegData returns
- Your conduct requirements
- Future regulatory changes
Finance solutions
We offer competitive, flexible finance products for your customers, including Conditional Sale, Hire Purchase and Personal Contract Purchase.
Conditional Sale (CS)
If your customer wants to own the vehicle in the long run.
Hire Purchase (HP)
For Limited companies looking to own the vehicle in the long run.
Personal Contract Purchase (PCP)
If your customer wants the option to change or upgrade their vehicle.
Stock funding
Our stock funding can be up and running in days, helping you to maximise sales and grow your business. Our priority is to ensure you have the right stock, helping you reduce your ‘days to turn’ and increase your profits.
- Achieve your stocking plan objectives and reach your business goals
- Purchase the stock required to meet the needs of your customers
- Free up capital to invest elsewhere in your dealership
- Your dedicated account manager can use data and insights to advise you on how to get the most from your stock funding plan
Data and insight
We want to help your business thrive with our unique insights. With powerful data and the guidance of your account manager, you’ll have a better understanding of your market, so you can sell more vehicles, to more customers, more often.