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Technical difficulties with Close Online

We’re carrying out maintenance on Close Online which means you can't currently view or request any settlement quotes. If you'd like to request a settlement quote, please call our customer service team on 0333 321 6060. You can also request a settlement quote online via the link below.

How to pay off your vehicle finance early

Vehicle finance commission complaints

The Financial Conduct Authority say some customers may not have been properly informed about commission payments on their vehicle finance.

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Is the RTI GAP insurance linked to my customer’s finance agreement?

The RTI GAP monthly insurance policy is separate to your customer’s finance agreement with us. If they decide to go ahead with RTI GAP, the premium will be collected by monthly direct debit in arrears by Cardif Pinnacle Insurance plc who are our chosen insurer partner. The benefit of keeping it separate from the finance agreement is that the cover can remain in place even if they settle their finance agreement with us.

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Is the RTI GAP insurance linked to my customer’s finance agreement?

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