Important updates

The Financial Conduct Authority say some customers may not have been properly informed about commission payments on their vehicle finance.

Over the festive period, our opening hours will differ. To find the full list of when we’re available to support you, click the link below:

Manage your finance

Manage your payments, account and details.

How can we help?

Check my balance

Find out how much is left to pay on your account.

Change my details

Update your name, address, contact info and bank details.

Help with payments

Get support if you've missed a repayment or you're worried you can't pay.

Get a settlement quote

Ask for a settlement quote to pay off your vehicle finance.

Change my payment date

Make a request to change your monthly repayment date.

Discuss vehicle insurance

Manage or get support for your vehicle insurance.

With your Close Online account, you can manage your agreement quickly and easily, 24 hours a day, seven days a week.

If you've forgotten your login details or having any problems logging in to your account, you might be able to find the answer in our FAQs.

Go to FAQs