Vehicle finance discretionary commission complaints
The Financial Conduct Authority says some customers may have been charged too much on their vehicle finance before 2021.
Get support with commission complaintsHow do I apply for vehicle finance?
To apply for finance, you’ll need to find the vehicle you wish to buy and then apply for finance with one of our partners (typically a dealership or a broker).
You can apply in person at the dealership or brokerage, alongside one of our dealer/broker partners, or you can apply remotely, on the go or from the comfort of your own home.
If the dealer/broker supports applying for finance remotely, you can do this in four simple steps:
- Submit your details on their online application
- We’ll speak with you about your needs, the vehicle and finance options, and then we’ll send you quotes via a secure email.
- Access the quotes and amend the proposed terms, including the duration, deposit and mileage using a calculator tool.
- Once you’ve amended a quote to suit you and you have a final proposal ready, simply press ‘Apply’ to proceed with your application.
We do not offer finance directly to customers.