Vehicle finance discretionary commission complaints
The Financial Conduct Authority says some customers may have been charged too much on their vehicle finance before 2021.
Get support with commission complaintsHow do I get a settlement quote?
If you’d like to pay off your vehicle finance early, you can request a settlement quote. This means you’d pay less interest overall. The quote will be valid for 28 days. Depending on the amount, you can make this payment online.
Register for an online account
If you don’t have an online account set up with us, please give us a call on 0333 321 6060.
You can also make a partial early repayment, which reduces the interest due over the rest of your agreement. This will mean a lower monthly payment going forward. If you’d like to do this please call us on 0333 321 6060.
Charges may apply for a one-off payment that exceeds £8,000 or for accumulated payments over a 12-month period that exceed £8,000.