Vehicle finance commission complaints
The Financial Conduct Authority say some customers may not have been properly informed about commission payments on their vehicle finance.
Get support with commission complaintsOther vehicle finance companies might use computers to make this kind of decision. We don’t. Our underwriters consider the person behind the application to make a decision regarding your vehicle finance application.
We review a range of information about your ability to repay your loan, the vehicle you’re looking to buy and other information about your individual circumstances, alongside the information from two credit reference agencies, Experian and TransUnion.