Vehicle finance discretionary commission complaints
The Financial Conduct Authority says some customers may have been charged too much on their vehicle finance before 2021.
Get support with commission complaintsHow will you decide if I’d be accepted for vehicle finance?
Other vehicle finance companies might use computers to make this kind of decision. We don’t. Our underwriters consider the person behind the application to make a decision regarding your vehicle finance application.
We review a range of information about your ability to repay your loan, the vehicle you’re looking to buy and other information about your individual circumstances, alongside the information from two credit reference agencies, Experian and TransUnion.