Vehicle finance discretionary commission complaints
The Financial Conduct Authority says some customers may have been charged too much on their vehicle finance before 2021.
Get support with commission complaintsI’m getting an ‘unauthenticated error’ when logging into my Close Online account
If you see this error, please try logging in again. This usually fixes the issue, as the error can happen if the system timed out while you were logging in.
If you’re still having issues, please call us on 0333 321 6060 so we can help you. We’re open 9am - 5pm, Monday to Friday (excluding UK bank holidays).
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