Vehicle finance discretionary commission complaints
The Financial Conduct Authority says some customers may have been charged too much on their vehicle finance before 2021.
Get support with commission complaintsWhat happens if I miss a payment?
If you find you’re unable to meet your monthly payments, please call our experienced and understanding team on 0333 321 6060. It’s important you get in touch as soon as possible. The earlier we know of any problems, the easier it will be to work with you to find a solution. We’re open from Monday to Friday 9:00am to 5:00pm.
Free debt advice is also available from PayPlan, StepChange or National Debtline; amongst others.