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Finance explained
Finance explained
There are lots of finance options available to you, depending on your budget and what you want out of your vehicle. We also offer a range of additional products to give you peace of mind.
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Manage your finance
You can manage your finance agreement online 24 hours a day, 7 days a week through your Close Online account.
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Help centre
We’re here to help you. Use our help centre to find the answer you’re looking for and get support managing your account with us.
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Vehicle finance commission complaints

Important updates

Technical difficulties with Close Online

We’re currently experiencing technical difficulties with Close Online. To update your details, get a settlement quote, or change your payment date, please call our customer service team on 0333 321 6060. You can also request a settlement quote online via the link below.

How to pay off your vehicle finance early

Vehicle finance commission complaints

The Financial Conduct Authority say some customers may not have been properly informed about commission payments on their vehicle finance.

Get support with commission complaints

What happens if I miss a payment?

If you find you’re unable to meet your monthly payments, please call our experienced and understanding team on 0333 321 6060. It’s important you get in touch as soon as possible. The earlier we know of any problems, the easier it will be to work with you to find a solution. We’re open from Monday to Friday 9:00am to 5:00pm.

Free debt advice is also available from PayPlan, StepChange or National Debtline; amongst others.

Find out more about free and independent advice

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