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Finance explained
Finance explained
There are lots of finance options available to you, depending on your budget and what you want out of your vehicle. We also offer a range of additional products to give you peace of mind.
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Manage your finance
You can manage your finance agreement online 24 hours a day, 7 days a week through your Close Online account.
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Help centre
We’re here to help you. Use our help centre to find the answer you’re looking for and get support managing your account with us.
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Vehicle finance commission complaints

Important updates

Technical difficulties with Close Online

We’re carrying out maintenance on Close Online which means you can't currently view or request any settlement quotes. If you'd like to request a settlement quote, please call our customer service team on 0333 321 6060. You can also request a settlement quote online via the link below.

How to pay off your vehicle finance early

Vehicle finance commission complaints

The Financial Conduct Authority say some customers may not have been properly informed about commission payments on their vehicle finance.

Get support with commission complaints

When did this change come into effect?

This came into force in 2019 requiring Banks and finance providers, such as Close Brothers Motor Finance will require ID&V documents to be provided as part of all new credit applications for individuals. This will include PPSN (Personal Public Service Number) for individuals, which we are required to obtain under the Credit Reporting Act 2013.

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When did this change come into effect?

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