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Important updates

Vehicle finance commission complaints

The Financial Conduct Authority say some customers may not have been properly informed about commission payments on their vehicle finance.

Get support with commission complaints

Christmas 2024 Opening Hours

Over the festive period, our opening hours will differ. To find the full list of when we’re available to support you, click the link below:

View our opening hours

Supporting your Customers

I’ve had a customer complaint, how will this affect my FCA license?

Can you support me with a customer complaint?

How should I deal with a customer complaint?

Can't find your answer?

Contact our service team.

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